Shipping Policy

We strive to deliver your order safely, securely, and on time. Once a purchase is confirmed, our team begins processing it immediately. Processing time may vary depending on product availability and whether the item is ready in stock or made-to-order. Customized or handcrafted pieces may require additional time for preparation before dispatch.

We ship orders through trusted courier partners to ensure reliable and timely delivery. Shipping timelines typically range from 3 to 10 business days, depending on your location. However, delays may occur due to unforeseen situations such as weather conditions, holidays, or courier-related issues. Once your order is dispatched, you will receive a tracking link via email or WhatsApp to monitor the status of your shipment.

Shipping charges, if applicable, will be displayed at checkout based on your location and order weight. For certain promotional offers or minimum order values, free shipping may be provided. The responsibility of the package transfers to the logistics partner once it is handed over to them. Any damage or tampering noticed upon delivery should be reported to us immediately with supporting photos or videos so we can assist you further.

In cases where delivery attempts fail due to incorrect address details, unavailability of the customer, or refusal of the package, the order may be returned to us. Reshipping the order will incur additional shipping charges. We request you to provide accurate and complete shipping information at the time of checkout to avoid delays or failed deliveries.

International shipping, if offered, may involve additional customs duties and taxes depending on the destination country. These charges are the customer's responsibility and may vary based on local regulations. We recommend checking the applicable duties before placing an international order.

We continuously work towards improving your delivery experience and ensuring your product reaches you in perfect condition. If you have any concerns regarding your shipment, delivery status, or tracking information, you may contact our support team for assistance.